Returns

Risk-Free Return Policy for Oceanbags Foundation

At Oceanbags, we aim for total customer satisfaction. If, for any reason, your newly purchased Oceanbag product does not meet your expectations upon arrival, we provide a straightforward return policy valid for up to seven days from the date of receipt. Here are the steps to qualify for a return:

• Just make sure it's in the same shape as it arrived, and keep it in its original packaging (or something similar).
• Drop us a line at returns@oceanbagsfoundation.com to get your return sorted. Just include your name, the original email address you used, and why you want to return it. Piece of cake!
• Don't sweat the shipping fees - that's on us! We'll give you all the deets for getting your Oceanbag back our way.
• Once your Oceanbag hits our returns department, we'll give it a quick once-over and start processing your refund. You should see that refund on your original method of payment within 10 business days.

Easy as pie!

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Warranty

At Oceanbags Foundation, we stand behind the quality of our products and want our customers to be completely satisfied with their purchases.

Not What You Expected? Easy Risk-Free Returns Within Seven Days of Receipt. Details and Instructions Here.

Something Go Wrong?

We offer a two-year warranty against defects in materials and workmanship on all our products. Here's how it works:

1. To be eligible for a warranty claim, you must be the original owner of the Oceanbag and have proof of purchase.
2.  If you believe your Oceanbag has a defect covered by our warranty, please email us at returns@oceanbagsfoundation.com with a description of the issue, photos of the problem.
3. We will evaluate your warranty claim and may request that you return the Oceanbag for further inspection. We will cover the shipping costs of sending the repaired or replaced item back to you.
4. If your warranty claim is approved, we'll either repair or replace the Oceanbag at our discretion. If the product is no longer available, we may offer a comparable product as a replacement.
5. Our two-year warranty begins from the date of the original purchase and covers defects in materials and workmanship under normal use.

Please note: Our warranty does not cover damage resulting from improper use, normal wear and tear, or damage caused by third-party repairs or alterations.

Thank you for supporting the Oceanbags Foundation.